Amenities? We've got 'em!
Bringing your Subaru car or SUV in for scheduled maintenance or a repair at our Bay City, MI Service Center? Let us take care of your vehicle and YOU!
Thelen Subaru, serving Mid-Michigan, offers a clean, comfortable, and recently renovated lounge with Wi-Fi, flat screen television, reading materials, laptop stations, and hot coffee and tea.
Our friendly shuttle driver is eager to take you to and from local shopping centers or to a restaurant while you wait. We also offer a night owl drop box for after-hours drop off and loaner vehicles for your convenience.
Busy during the week? We even have Saturday appointment hours for a quick oil change or other basic maintenance!
Trust the expert technicians at Thelen Subaru Service Center for all your vehicle's service needs. Located in Bay City, we are convenient to Saginaw, Midland, Mount Pleasant, and Gladwin, MI.
So Many Great Reasons!
We'll let our customers
do the talking!
The service department is exceptional. Great technicians who are as personable as they are talented, service manager who treats you with respect and is truly authentic in service delivery, and a parts manager who takes the extra steps to make the experience memorable and positive. The facility is neat and clean with comfortable seating, refreshments and WIFI (fast too). When your car is done it is presented to you in such a way that it feels like a new car all over again. - Dr. JPH on Cars.com
Great experience here. My salesman was very honest and fair. No BS here. Would purchase a car from them again. The entire sales process took 2 hours. Unheard of in the car business. - Chad B. on Google
The best experience I have ever had. The salesman was extremely helpful and knew his product. I will return. - Steve J. on Cars.com
I was waited on promptly and with a big welcoming smile. The waiting room was well equipped to help pass the time, with people checking in now and then to be sure we were doing OK. My car was ready in a short amount of time. The check out was efficient. Everything about the charges as well as the condition of the car was well explained. A very pleasant experience! - Georgia S. on Google
Your store has the friendliest employees, and is nice and clean. I will be back! - Denise on Cars.com
