Why Choose Thelen Subaru?

At Thelen Subaru, we take pride in the fact that our owner is available to speak to you pretty much any time, for any reason. Joe Thelen's office is onsite, right next door to our amazing Subaru showroom.

Amenities? We've got 'em!

Thelen Subaru

Does your Subaru car, crossover, or SUV need scheduled maintenance or repair? Let Thelen Subaru Service Center in Bay City, Michigan take care of your vehicle and YOU! 

From the moment you arrive at our state-of-the-art Subaru Service center, our friendly and knowledgeable staff will provide you with an exceptional experience.  Serving the Mid-Michigan area, our facility offers a clean, comfortable, and modern lounge with available Wi-Fi, flat-screen television, reading materials, laptop stations, and hot coffee and tea.  

Prefer not to stay to wait for your vehicle?  Our friendly shuttle driver is eager to take you to and from local shopping centers or to a restaurant while you wait. We also offer a night owl drop box for after-hours drop-off for your convenience. Ask about our loaner vehicle availability!

Busy during the week? We even have Saturday appointment hours for a quick oil change or other basic maintenance!  Contact our service center for information on vehicle maintenance services available on Saturday.

Trust the expert technicians at Thelen Subaru Service Center for all your vehicle servicing needs. Whether you need a repair or routine maintenance, we are eager to take care of your vehicle with expertise you can count on, using OEM Subaru parts made to work optimally with your vehicle. Located in Bay City, we are convenient to Saginaw, Midland, Mount Pleasant, Birch Run, and Gladwin, MI.

So Many Great Reasons!

Thelen Subaru
Thelen Auto Group has been proudly serving Mid-Michigan since 1977.  You can count on attentive customer service, both before and after your vehicle purchase.  You are sure to find the perfect car, crossover, or SUV to enhance each of your drives, thanks to our extensive inventory.  Plus, we love being part of the Bay City community and believe in giving back through our charitable contributions.  Visit Thelen Subaru today to learn more about the Thelen vehicle buying experience!

Want to know how well we take care of our loyal Subaru customers? We let them do the talking:

Thelen Subaru

The service department is exceptional. Great technicians who are as personable as they are talented, a service manager who treats you with respect and is truly authentic in service delivery, and a parts manager who takes the extra steps to make the experience memorable and positive. The facility is neat and clean with comfortable seating, refreshments, and WIFI (fast too). When your car is done it is presented to you in such a way that it feels like a new car all over again. - Dr. JPH on Cars.com

Good service facility with Saturday hours. The waiting facility was very clean with ample room, free beverages, and various reading materials. - Brian R. on Cars.com

Great experience here. My salesman was very honest and fair. No BS here. Would purchase a car from them again. The entire sales process took 2 hours. Unheard of in the car business. - Chad B. on Google

The best experience I have ever had. The salesman was extremely helpful and knew his product. I will return. - Steve J. on Cars.com

I was waited on promptly and with a big welcoming smile. The waiting room was well equipped to help pass the time, with people checking in now and then to be sure we were doing OK. My car was ready in a short amount of time. The checkout was efficient. Everything about the charges as well as the condition of the car was well explained. A very pleasant experience! - Georgia S. on Google

Your store has the friendliest employees and is nice and clean. I will be back! - Denise on Cars.com