We take pride in the fact that our owner is available to speak to you at any time, for any reason. 

Amenities? We've got 'em!


Does your Subaru car, crossover or SUV need scheduled maintenance or a repair at our Bay City, MI Service Center? Let Thelen Subaru take care of your vehicle and YOU! 

Thelen Subaru, serving the Mid-Michigan area, offers a clean, comfortable, and modern lounge with Wi-Fi, flat screen television, reading materials, laptop stations, and available hot coffee and tea. 

Our friendly shuttle driver is eager to take you to and from local shopping centers or to a restaurant while you wait. We also offer a night owl drop box for after-hours drop off for your convenience.  Ask about our loaner vehicle availability!

Busy during the week? We even have Saturday appointment hours for a quick oil change or other basic maintenance!

Trust the expert technicians at Thelen Subaru Service Center for all your vehicle's service needs.  Located in Bay City, we are convenient to Saginaw, Midland, Mount Pleasant, and Gladwin, MI.

So Many Great Reasons!


We'll let our customers 
do the talking!
The service department is exceptional. Great technicians who are as personable as they are talented, service manager who treats you with respect and is truly authentic in service delivery, and a parts manager who takes the extra steps to make the experience memorable and positive. The facility is neat and clean with comfortable seating, refreshments and WIFI (fast too). When your car is done it is presented to you in such a way that it feels like a new car all over again. - Dr. JPH on Cars.com

Good service
facility with Saturday hours. Waiting facility was very clean with ample room, free beverages and various reading materials. - Brian R. on Cars.com

Great experience here. My salesman was very honest and fair. No BS here. Would purchase a car from them again. The entire sales process took 2 hours. Unheard of in the car business. - Chad B. on Google

The best experience I have ever had. The salesman was extremely helpful and knew his product. I will return. - Steve J. on Cars.com

I was waited on promptly and with a big welcoming smile. The waiting room was well equipped to help pass the time, with people checking in now and then to be sure we were doing OK. My car was ready in a short amount of time. The check out was efficient. Everything about the charges as well as the condition of the car was well explained. A very pleasant experience! Georgia S. on Google

Your store has the friendliest employees, and is nice and clean. I will be back! - Denise on Cars.com