Subaru Earns Top Marks in American Customer Satisfaction Study

Subaru Just Keeps Winning Awards!

It was recently announced that Subaru was named #1 overall in the 2025 American Customer Satisfaction Index Automobile Study! This win highlights Subaru’s dedication to improving safety and dependability in their vehicles. This study and rankings are based on customers’ opinions of their own vehicles, and results are reported on a 100-point scale, with Subaru earning an 85.

Subaru’s History with the American Customer Satisfaction Study

In the most recent 2024 and 2025 study, Subaru has ranked:

• #1 Brand for Vehicle Safety
• #1 Brand for Product Quality
• #1 Brand for Overall Product and Service Quality
• #1 Brand for Perceived Value
• #1 Brand for Dependability
• #1 Brand for Driving Performance

Many of these accolades have been accumulated for Subaru over the course of years – with Subaru continuing to impress the general public.

Find Your Ideal Subaru at Thelen Subaru

At Thelen Subaru, we keep an excellent selection of both new and CPO models at our Bay City dealership, convenient to Saginaw, Midland, Mt. Pleasant and Gladwin. Stop by today and let us introduce you to some of the great options to meet your needs for an exceptional Mid-Michigan driving experience. Or, give us a call at 989-200-3740 to schedule a test drive.

Tags: Bay City, Michigan, Thelen Subaru
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