Subaru Named Among Top Mass Market Brands in Sales Satisfaction

Subaru Ranks High in Sales Satisfaction

It was recently announced that Subaru was ranked second among Mass Market Brands in the 2025 J.D. Power U.S. Sales Satisfaction Index (SSI) Study, underscoring the brand’s commitment to value and exceptional customer experience. This study provides a detailed analysis of the new-vehicle purchase experience from a customer perspective. The study measures dealership performance across key elements of the sales journey, including the shopping process, product presentation, price negotiation, financing and insurance, and final vehicle delivery. All feedback is gathered directly from customers about their experiences, expectations, and needs.

Why Find Your New Subaru at Thelen Subaru in Michigan?

• State-of-the-Art Facility: Experience superior service in our modern facility, designed to offer comfort and convenience.
• Friendly, Knowledgeable Staff: Our team is dedicated to delivering outstanding customer service to the Mid-Michigan community.
• Comfortable Lounge Amenities: Enjoy free Wi-Fi, a flat-screen TV, reading materials, laptop stations, and complimentary coffee and tea while you wait.
• Convenient Location: Located in Bay City, Thelen Subaru is easily accessible from Saginaw, Midland, Mount Pleasant, Birch Run, and Gladwin, MI. We strive to make your experience smooth and stress-free.

Schedule Your Test Drive at Thelen Subaru

Visit Thelen Subaru today to explore our wide range of vehicles and experience why our vehicle buying process is renowned as the best in Michigan. Let us show you the Thelen difference!

Tags: Bay City, Michigan, Thelen Subaru
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